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Friends' Name Change Notice (November 2024)

[Friend List]: Cat Robot: Cherry Blossom Deer: Red ShibaEx) [Before] Cat Robot [After] Cat Robot (Mk 1), (Mk 2)

Need help with the 'Electronic Cat Package'?

Q. I'm having trouble purchasing the "Electronic Cat Package". (November 2024)A. If you purchased the package that included the "Cat Robot (Mk1)" back in the winter of 2021, you won’t be able to buy the newly added "Electronic Cat Package" from the Pop-up Storewhich was added after the 2.56.0 update on November 7, 2024.※ This also applies to those who obtained the "Cat Robot (Mk1)" from our previous "150K YouTube Subscribers Celebration" event.Q. How can I check when I acquired the "Cat Robot"?P

Q. Why do some items at the Little Trunk Shop say "SOLD OUT"?

A. Items you already have can't be purchased again, so they'll be marked as "SOLD OUT."

Q. How do I use the Limited Cat Ticket?

A. In the Observatory, choose a cat and use the '< >' arrows to find the menu. Use the ticket in the 'Find a different look' menu.

Q. I can't find the costume I bought from the Stamp Rally.

A. Costumes like Cream-on-Top, Pink Diaper, or Yellow Bib are for Baby Kitty. Check them in Baby Kitty's Home > Baby Kitty > Dress.If you still can't find it, contact 1:1 support with a screenshot of where you got the costume.

Q. I changed devices and I want to transfer game data.

A. To sync your data, pleas proceed according to the order below. Data and progress transfer between AOS and iOS is impossible.First, log in to both devices with the same Google Play Games or Game Center account.If your device is an iOS device, check if iCloud Drive and Cats & Soup are active in Settings > Account > iCloud.1. Run the game on an 'A'(original) device and store data through menu > Data Save.2. Install and run the game on a 'B'(new) device.3. If it starts from the beginning, it ends

Q. My data was completely reset.

A. Follow the steps below to recover your data.1. Make sure you log in to your Google Play Games or Game Center account. 2. Run the 'Data Recovery' function at the top left of the loading screen, and enter 'RESTORE' to recover.3. If the problem still occurs after step 2, try uninstalling and reinstalling the app.4. After reinstalling, wait until the login mark appears at the top of the screen to automatically reload the data.5. If the game still starts from the beginning, go to step 2 and run th

Q. Is there a specific way to catch rare fish?

A. Fish breeds are caught randomly, so there is no specific way to catch a rare fish.

Q. I want to move facilities.

A. You can move the facility by going to the menu > Move button (arrow shape).

Q. What is the green lightning-shaped item?

A. You can use recipe points to upgrade recipes and earn more gold from them.