Hello, this is the Cats & Soup Team.
First of all, we sincerely apologize for the ongoing inconvenience caused by unresolved issues on iOS devices, even after the 2.70.1 update (released on May 29). We know how frustrating this must be, and we truly appreciate your patience.
We are thoroughly reviewing the remaining issues, and our team is working with great care and dedication to find the root causes so we can put lasting solutions in place. Please know that we are committed to making sure the next update—and the new content we are preparing—will be as stable and enjoyable as possible.
Because of this, the upcoming update originally scheduled for June 12 will, unfortunately, need to be delayed by about one week. We are very sorry for this change and ask for your understanding, as this extra time will help us deliver a better and more reliable service for everyone.
We are truly sorry that we were unable to resolve all issues promptly in the last update, and we want to assure you that we are doing everything possible to make things right.
Additionally, please be assured that we are diligently working on individual solutions and recovery for everyone who has contacted our customer support center. Due to the high volume of requests, it may take us a little longer to respond, but we are doing our very best to get back to you as soon as possible.
Thank you so much for your patience, understanding, and support. We are deeply grateful for our community and will continue doing everything we can to provide you with a stable, enjoyable experience.
Thank you.