If your payment was processed multiple times, please provide us with the following information through in-game Customer Support.

[Android]
1. Google account address used for the purchase:
2. Name of the product purchased:
3. Date/time of payment:
4. PIN ID/Username:
5. Screenshot of order number or email receipt:

[iOS]
1. Name of the product purchased:
2. Date/time of payment:
3. PIN ID/Username:
4. Screenshot of order number or email receipt:

[Required payment info]
1. Google: Send us the order number you received via email that starts with "GPA."
2. Apple: Send us a screenshot of the email payment receipt.

🆘 For any further inquiries, reach out to us through 1:1 Customer Support found in the game.